Unfortunately, they don't provide compensation for damage caused by other things, such as bicycles, shopping trolleys or human beings.
How to apply for compensation
You need to prove:
The first step in the process is to contact your own insurance company. They should settle the claim for you and usually you won't need to contact TFF directly. If you aren't happy with the settlement, you can ask TFF to review the claim. TFF does deduct an excess of between 2000kr-3000kr from the claim.
As with any crime, you should also report the damage to the police.
TFF has an English version of the their website which you can find here:
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About the blog
Interesting bits and pieces about life in Sweden, including all-important song words.