1. When it snows – it pours
 
Winter weather is discussed often in Sweden. The fact is, snow is pretty well dealt here. There are systems in place for getting it off the road to temporary storage points and then moving it from the temporary storage points to permanent storage points. When this system works, which it does almost all the time, all is well.
 
However, when a larger-than-expected amount of snow decides to show up, things do break down. Please bear in mind that this is not the same as the few flakes of snow that fall in the UK and everything grinds to a halt. We are talking extra, unexpected meters of snow here!
 
Plows and tractors will be in much demand and roads are cleared in priority order, which means that residential side-streets can get clogged up with snow.  You should be prepared for situations like these though they should be few and far between.
 
2. It's not the temperature that decides how cold it is – it's the moisture in the air
 
This is something you will learn intuitively, we certainly have. At -16 degrees Celsius, you will often feel warmer than at -1 degrees Celsius. Strange but true, in our option! Lower temperatures drive the moisture out of the air and keep the snow frozen. Warmer temperatures thaw the snow, releasing moisture into the air and this is when you might start to feel chilly. When it is around freezing, you’## find gloves and scarves help.
 
3. Make sure that the name on your ID matches the name on post your receive
 
Anything bigger than your post box flap will sent directly to your local pick up point, which is often in the local supermarket, with convenient and long opening hours. In most cases, you will have to provide ID in order for the clerk to give the mail to you. Here there can be a problem. Let's say you have a nickname that's not on your ID. If the mail happens to be addressed to your nickname, the clerk may not give you the mail. It unfortunately depends on how picky the clerk is but many of us have had problems with it, so it's something you should keep in mind.
 
4. The Swede is informal – even in a formal setting
 
You will notice this quickly, especially if you compare it to the American style of customer service. You can expect all manner of emotive responses from store clerks and administrative personnel if you complain about something, although they will almost always speak quietly. The customer is not always right here.
 
5. There is a right answer, just like there is a right way to do everything
 
Swedish culture dictates that there is a right way to do most things and therefore most people will do things that way. If you push Swedes to answer awkward questions, you may see them try to find that 'right' answer too.